I want to make a PPI claim, what will I get back?

We can seek to claim costs for PPI cover you may have been mis-sold up to the last 10 years. Compensation can be claimed to cover:

• Upfront premiums paid
• Interest charged against a policy

The Citizens Advice Bureau has published research that demonstrates that some providers have historically charged up to 56% of the amount originally loaned.

This could equate to:

• £10,000 loan – £5,600 compensation

Comparisons show that some PPI premiums are inflated by up to 3 times the cost for standard cover, and it is estimated that borrowers may have been overcharged by as much as £3billion a year.

What are the chances of claiming back my payment protection with interest?

Extremely high success rates are currently being recorded against PPI claims. The claims process is fully supported by the Office of Fair Trading and the Citizens Advice Bureau, which encourages the lenders to cooperate with our requests for information and invitations to negotiate a settlement.

How long will it take to claim back my PPI?

If the lender co-operates with our requests for information and settlement, your PPI claim may be settled in as little as 8 weeks. However if the lender does not co-operate, your payment protection case may need to be referred to our legal panel or the Financial Ombudsman, which may slow down the completion process.
Should we have to refer your case to our legal panel or the Financial Ombudsman, we expect to have achieved closure on successful cases within 9 months of submission, although many cases can be concluded much more quickly.

Do you need my original loan or credit agreements or documentation?

It’s helpful if you are able to provide us with any original documentation you may have, such as the credit agreement or terms. However, if you do not have these we will request them from the provider on your behalf. The lender or company that arranged your policy is obliged to provide us with this information under the Data Protection Act and the Consumer Credit Act.

Can I claim back PPI myself?

Yes. You can submit a claim to your lender directly, however some cases are rather complex and require a high level of understanding. We would ask you to discuss your case with one of our Payment Protection Specialists to ensure reasonable grounds for your claim.

Will I need to go to court?

It is highly unlikely that you will need to go to court. In our experience, the majority of cases are settled before they reach this stage. In the unlikely event that you do need to attend court, our solicitors will guide you through this process.

Do you charge any fees?

You do not pay us any upfront fees for PPI claims, and nothing will be charged to you if we are unable to achieve success on your behalf. If we are successful we will charge you a success fee calculated against the total amount recovered. The maximum cost to you will be 25% + VAT of any refund, interest, compensation or combination of these.

How will I receive my PPI back?

Each case has its own merits which depend entirely on the use of your account, whether up to date, in arrears, closed or defaulted. Our aim is to provide you with a refund by cheque or bacs of all PPI Premiums paid plus interest.

Is there lots of paperwork to fill in?

No. We will assign you a case handler who will discuss all of the necessary paperwork with you. By using PPI-Legal, we assist you every step of the way from building a case to settlement.

What if I’m already in a debt management plan?

The fact that you are in a debt management plan will not affect the eligibility of your claim.

Will this process affect my credit file?

No, claiming back what you are entitled to will not affect your credit profile.